Covid-19 Service Update 29th June 2020

As of Monday 29th June we are ending our temporary restricted opening hours which were implemented due to Covid-19 restrictions. To aid social distancing please do not attend our surgeries in person without contacting us first. You can use our website to:

Our opening hours going forward are:

Monday to Friday

  • Cockermouth and Workington: 8:30-18:30
  • Maryport, Keswick, Egremont and Aspatria: 9:00 – 18:00


  • Cockermouth 8:30-17:00
  • Workington 9:00-13:00


  • Cockermouth 10:00-15:00

Out of Hours

We continue to provide a full 24 hour emergency service from the Cockermouth surgery. In an emergency please call 01900 826666.


We are able to offer urgent and the majority of routine appointments as usual. Procedures are in place to enable your pet to be treated whilst maintaining social distancing. Please telephone 01900 826666 to arrange an appointment. Our online booking will shortly become available again.

Routine Procedures

Neutering and other routine surgical procedures can now be carried out as usual. We have increased availability to perform routine surgical procedures at Maryport, Egremont and Keswick. Please call 01900 826666 to arrange an appointment.

Repeat Medication

For repeat prescriptions and orders of flea and worm treatment, please continue use our medication request form. We will then email you to confirm that the medication has been authorised, refer you to make payment on our online payment system and advise you whether your medication will be posted or available for collection. Please note, where possible we will continue to post flea and worm treatments to minimise footfall at our branches.


For clients who are unable to attend the surgery due to self isolation or shielding, we are still offering teleconsultations to ensure your pet is able to receive veterinary attention. Please contact us on 01900 826666 to arrange a teleconsultation.

Pets and Covid-19

Whilst there have been some reports of some animals testing positive for Covid-19 around the world, there remains no evidence that pets play a significant role in spreading the disease. However we would advise sensible hygiene precautions and hand washing after contact with your pets as it may be possible for them to carry virus on their coats.

Please continue check our website and Facebook page for the latest updates as the situation evolves.

Thank you for working with us to ensure your pet can receive treatment whilst keeping staff and clients safe