Covid-19 Service Update 4th November 2020

During the period of lockdown in England beginning on Thursday 5th November 2020 all our surgeries are remaining open and operating normal hours. To help us keep everyone safe please contact us before attending any of our surgeries in person. You can use our website to:

Out of Hours

We continue to provide a full 24 hour emergency service at the Cockermouth surgery. In an emergency please call 01900 826666.


We are able to offer most appointments as usual. Some non urgent appointments may be postponed until after restrictions end on 2nd December 2020. Please telephone 01900 826666 to arrange an appointment. To help us with our social distancing measures we request that only one person attends the surgery with each pet and that you do not arrive earlier than 5 minutes before your scheduled appointment time.

Routine Procedures

We are continuing to carry out surgical procedures at Maryport, Keswick, Egremont, Workington and Cockermouth. Some non urgent procedures may be postponed until after the restrictions end on 2nd December 2020. Please contact us on 01900 826666 to discuss further.

Repeat Medication

For repeat prescriptions and orders of flea and worm treatment, please continue use ourĀ medication request form. We will then email you to confirm that the medication has been authorised and refer you to make payment on our online payment system. Medication can be collected from any of our surgeries or posted out to you.


For clients who are unable to attend the surgery due to self isolation or shielding, we are still offering teleconsultations to ensure your pet is able to receive veterinary attention. Please contact us on 01900 826666 to arrange a teleconsultation.

Pets and Covid-19

Whilst there have been some reports of some animals testing positive for Covid-19 around the world, there remains no evidence that pets play a significant role in spreading the disease. However we would advise sensible hygiene precautions and hand washing after contact with your pets as it may be possible for them to carry virus on their coats.

Please continue check our website and Facebook page for the latest updates as the situation evolves.

Thank you for working with us to ensure your pet can receive treatment whilst keeping staff and clients safe